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Details

General Info

Visionworks offers quality eye care services, famous fashion brand frames, lenses & sunglasses. Buy online or visit your Albuquerque Visionworks store.

HoursOPEN NOW
Regular Hours:
Mon - Sat
Sun

Contact Info

Phone:

Main - 505-897-2020

Extra - 505-898-9643

Address:
10,000 Coors Bypass #A201 Albuquerque, NM 87114

Reviews

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B
Brian F.

12/15/15

Provided by YP.com
1 Reviews0
1.0

Customer service lacks BIG TIME! Go in for an eye exam early. Oh well isn't that inconvenient for the staff. Then staff didn't know if I was there for a regular exam or contact exam (which they ask you when they are setting the appointment) Machines are down but that again apparently is my fault. When I go to leave I am charged even though I have very good eye insurance. The staff was snotty, unprofessional, and rude. When I asked for the store manager I was told by the manager she is very sorry and she will discuss what happened. I am sorry She was as rude as her staff. When you are sitting with a customer and your friend walks in you do not leave the customer so a snot can finish taking care of me. I did not purchase anything because of the staff. They barely let me out the door with my prescription (which I had to pay for and fight for) Shame on this place. It used to be excellent and now I wouldn't suggest anyone going there.

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N
Norm R.

11/19/15

Provided by YP.com
1 Reviews0
1.0

Frames were great, unfortunatly the customer service end of the operation ripped us off. I was told that I was purchasing the least expensive lenses when in reality I was billed for the most expensive. If you are crazy enough to purchase your eyewear here I would advise that you have your sales rep explain, explain, and explain again all charges to you. If you get a bad feeling about anything that you are being told, RUN LIKE HELL. I reluctantly rate my experience as a one star as I can't find the negative star rating.

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Categories
Optometrists, Contact Lenses, Optical Goods, Opticians, Optometric Clinics, Optometrists-OD-Pediatric Optometry, Sunglasses
Services / Products
Visionworks offers quality eye care services, famous fashion brand frames, lenses & sunglasses. Buy online or visit your Albuquerque Visionworks store.
Payment Options
amex, debit, discover, master card, visa, cash
Location
Cottonwood Mall
Suggest an Edit
Data provided by one or more of the following: Thryv, Data Axle, Yext.