I have been to this store a few times through the years and I'm not pleased. They sell puppies which no doubt are from puppy mills. Their cages are not clean there. I went in today looking for something in particular. There was an aquarium with rats inside including 15 or 20 newborns. There were 2 adult rats in there as well. The white one has something wrong with one of her eyes and nobody came out for me to ask about it. When cages are dirty, the animals are not well taken care of. I'd never buy an animal from them. About grading by stars above: how do you give them a -10 one?