We took our dog a few times. Through the video system they offer I could see her pacing up an down, which is a really bad sign. They take too many dogs for what it is a relatively small place altogether. The price is convenient but I cannot really recommend this place for the long-term care of dogs. Also, if you board them over the weekend, they leave them locked in the crates, which is why I did not board my dog with them when I needed to.