Prior to finding Jennifer at Epic salon I was terrified of making any kind of changes to my hair. I had always wanted to experiment with color but was afraid to take the plunge. I put all of my trust into Jennifer at this salon because the way that she cuts my hair is so perfect that I figured she was my best bet for trying a new color! AND BOY IS SHE AMAZING! Amazing enough to write a review about (especially since I have NEVER in my life written a review- nor am I the review writing type). Jennifer is a professional hair ARTIST. I feel 100% confidant sitting in her chair that I will leave happy EVERY SINGLE TIME. When deciding on hair cuts and colors she takes into consideration many more factors than I would have ever thought to think of. Jennifer considers skin tone, hair thickness, face shape, eye color, length, etc etc etc. It's pretty incredible how knowledgeable she is on the topic of hair. Thus I am referring to her as a hair artist. She was so careful through the coloring process that i was able to go from dark BLACK to golden caramel with NO DAMAGE! My hair is soft as ever and shiny as can be. I just left the salon yesterday with gorgeous deep auburn/red/dark brown hair perfect for the season and Christmas! Somehow she was able to create the exact color I had described and It looks fantastic! I was concerned about volume and Jennifer had the perfect solution! I don't know how she does it but thank you so much jennifer! I will seriously never ever see another stylist for hair cuts or color as long as I live. You are IT!!!!!!!