These people don't let u know that your payment is due 12 days b4 the due date. I had to go up there bcuz I received a letter from AARP stating that my ins was canceled.. The lady told me what I needs to know when I went up there the first time. I've been dealing with them for more then 1yr and decided to switch bcuz they don't know what the hell is going on. I cont to get ins there since it was cheap but wasn't getting good service .. I don't recommend them to nobody !!!!