went to the store in sac/rancho looking at cues. very helpful and honest staff. they gave me great info and answered my questions. if you like a cue they have no problem letting you chalk it up and shoot it! thought that was cool. i did not find a new cue but my friend did. id give them 5 stars but i havent tried ordering through them yet. hopefully dont have issues like the other person. oh plus they are located near a hooters!!! :)