I contacted Mark Wagner for issues with L&I. I primarily worked with his paralegal, Amanda. Long story short, Amanda was reactionary at best with her work load. He also quit right before a hearing, which several attorneys told me was extremely unethical, but they couldn't pick up the case. No time to prepare. L&I has made special provisions with my new attorney to catch up, as Wagner had completely dropped the ball. Palace Law picked up the ball and is fixing everything. Steer clear of Wagner!