I've been coming to West Covina Supercuts for almost 7 years. The stylists here are knowledgable and friendly. The manager Beckie is extremely helpful and goes out of her way to ensure that her stylists and customers are happy and well taken care of. I generally use Shaping Creme by PM, and in the event that they are out of stock, Beckie is quick to reorder and Im back in business in no time. I've gotten my haircut by all the stylists here, and have yet to have a bad experience.